Terms of Service

The terms under which we provide the Former platform.

Last updated: 23 April 2026

1. Scope

These Terms of Service govern the use of the Former platform (the "Service") provided by Sellrock UG (haftungsbeschränkt) ("we", "us"). By registering for or using the Service you accept these terms.

The Service is directed at companies, self-employed persons and other business customers (B2B). It is not intended for consumers.

2. Services

Former is a SaaS platform for digital protocols, acceptances, inspections, checklists and documentation. This includes, among other things, a form builder, mobile on-site capture with photos and digital signatures, automatic PDF generation, tasks created from captured entries, and revision-safe audit logs. The exact scope depends on the plan you book. Features may be added, changed or removed with reasonable notice.

3. Registration and account

To use the Service you must register for an account and provide accurate information. You are responsible for all activity under your account and for keeping your credentials confidential. You must promptly notify us of any unauthorised use.

4. Pricing and payment

Prices are shown on our pricing page and apply from the date of booking. Unless stated otherwise, all prices are net of VAT. Fees are billed in advance according to your selected billing cycle.

Late payment may result in suspension of access after prior reminder.

5. Free plan

We offer a free plan with limited functionality. We may change or discontinue the free plan at any time with reasonable notice. Free plan accounts that remain inactive for an extended period may be archived.

6. Customer obligations

You agree to:

• Use the Service only for lawful business purposes • Not circumvent security or technical limitations • Keep the data you enter accurate and up to date • Ensure employees and other authorised users comply with these terms • Respect the intellectual property rights of Former and third parties

7. Availability

We aim for high availability of the Service but do not guarantee uninterrupted operation. Scheduled maintenance will be announced where reasonably possible. Specific availability commitments, if any, are set out in your order form or enterprise agreement.

8. Liability

We are liable without limitation for damages caused by intent or gross negligence, for personal injury, and under the Product Liability Act. For ordinary negligence we are liable only for the breach of material contractual obligations, limited to typical, foreseeable damage. Liability for loss of data is limited to the effort required to restore data from properly maintained backups.

9. Term and termination

Unless agreed otherwise, the contract runs for the billing cycle you select and renews automatically for the same period. Either party may terminate at the end of a cycle with the notice stated in the order form. The right to terminate for cause remains unaffected.

10. Data protection

We process personal data in accordance with our privacy policy and applicable data protection law. For processing of personal data on your behalf we enter into a data processing agreement (Art. 28 GDPR) on request.

11. Changes to these terms

We may amend these terms with reasonable notice. If changes materially affect your rights or obligations, you may terminate your contract at the time the changes take effect.

12. Final provisions

These terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. Exclusive place of jurisdiction for merchants is Nürnberg, Germany. Should any provision be or become invalid, the remaining provisions remain in force.

Terms of Service | Former